>Thanks for getting back to me. I have tried numerous video drivers and printer drivers. I have hundreds of users at various sites and they all report the same thing. I think it must have to do with the way the report is laid out, but I can't find it.
>
>BTW, after the HP4 series, the printer drivers all seem suspect. I am constantly telling people to install the 4 series and their problems go away. Glad it worked for you.

Did you try to hack the FRX and remove the printer driver info from it? (fields Tag and Tag2)