Neil:

>Looking through my records I don't see that you have cause for complaint. You >have received an enormous amount of free support and upgrades.

We both tried to get Netlib to do one thing; in the main. We tried to configure it so that we could get a "print to disk". Despite best efforts on your part. It never worked. As a result of this failure, I then tried to utilise the ability of Netlib to create/delete a print queue. My idea was create a que to print to, extract the data, delete the queue. Unfortunately, the two functions to do this that are detailed in the manual were never included in the Netlib libraries. You joked about expecting software that was in the manual. I chased a while for this <s>. My only upgrade, I paid for and received a slim additional manual. It may appear that you had a lot of attention from me. However, it was all about the same thing and trying to solve the same problem.

>I really can't fault you, though. It simply proves the old addage: if you sell >your product/services for nothing, that is the value that people place on it.

Sorry, but I value Netlib. Netlib cost approx $400.00 - I don't call that nothing. Its main use for me is dropping ASCII files straight on to the print queue. I use N_QFILE() for this but it stopped working properly in 2.5c FOR WHATEVER REASON despite the fact that the older version works fine on exactly the same Client/NOS as I had in '96.

>We are putting together the mechanism for yearly support contracts, which >would include the upgrades and fixes. Let me know if you are interested and I >will let you know when it is in place.

I am very interested.