>Rules - those aren't rules. Client says - I don't want this. CC Company
>says OK and the vendor gets a chargeback. Not fun if you are a merchant <s>...

True enough. It does work both ways, to be sure. Judging from the original post, it sounds like Strategic Edge is having major cash flow problems. When formerly reliable companies suddenly stop paying out money, well, it's invariably a sign that the cash flow isn't..