João,

That might be a printer or video driver problem. Have them first try an updated printer driver or alternate one. What printer driver are they using?

>I really don´t know witch line causing the problem, because it is a customer that reported to me.
>This error occurs when the application is going to print a report. What i´m doing in that procedure is
> - Create a cursor
> - Append record´s to the cursor
> - Report from ??? to printer no console