George,

>Let me give you a better example. I owned a Chrysler mini-van. It had a 7 year 70,000 mile warranty on the power train (transmission). From personal experience, a reasonable expectation would probably be that the transmission should last at least twice that long, or 140,000 miles. My wife is the driver, and a home health nurse. She puts a lot of mileage on our vehicles. Most of these miles, however, are highway miles and less taxing on the transmission than city miles. Not only did the original transmission fail to reach 70,000, but the replacement (installed by the Chrysler dealer and using Chrysler parts under warranty) failed to last that long as well. Since it was under warranty, this was an additional cost to Chrysler. By failing to live up to their own requirements, they incurred an additional cost. When the replacement failed as well, they lost a customer. This cost them as well, since not only won't I be purchasing another vehicle from them, but my sharing of this experience may cause others to purchase other makes.

I think here we are talking about Less quality can hurt you. Then, I agree.

Walter