>Graig,
>
>I did search the knowlegdebase at the seagate site. Unfortunately, I found nothing to solve this problem.
>
>Are you sure you didn't store printer information within the reports and printed to the same printer on which you developed it ?
>
>walter

I'm sure..it was printed on different printers. I have found the Seagate KB to be quite useless. However, their tech support has been much better than average.