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Lutz's Laws
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To
22/06/1999 01:29:53
Walter Meester
HoogkarspelNetherlands
General information
Forum:
Visual FoxPro
Category:
Contracts, agreements and general business
Title:
Miscellaneous
Thread ID:
00231389
Message ID:
00232404
Views:
26
Walter,
>
>>If a product is supposed to do something, and is supposed to last a certain length of time, and does it, then it's a quality product. If another product doing the same thing, says it's supposed last the same amount of time, but actually lasts longer than that, to me, it isn't a higher quality product. Why? Because when I go to buy the product I'll look at the two and make my decision based on the price. This is especially true if I only foresee using the product for a period less than the expected life of the product.
>
>>Requirements can generally be reduced to what something is supposed to do and how long is it supposed to last. Certainly, there are exceptions.
>
>Is this interpretation based on some theory or is this your own perception. I sure want to know more about your view of the word quality and requirements.
>
>Though, Within the traditional interpretation of the word quality and reqiurement i have to hold my standpoint and say the law is true.
>
The one area that we haven't touched on too much, is the aspect of what is quality from a consumer standpoint. What's really happening is that there are two different sets of requirements. What the manufacturers' or service providers' are, and what the consumers' are. In essence, if a manufacturer says that the product will do such-and-such for so long a period, and that's what I as a consumer want and need, then as long as it lives up to those expectations it's a quality product. Unfortunately, all too often we equate quality with expensive or luxory, when neither of which is really applicable.
George

Ubi caritas et amor, deus ibi est
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