George,

>Too little is easy: When it fails to work as advertised for the time frame indicated. I don't believe that the latter is possible. You could draw some sort of cost analysis into the equation along the lines of too expensive for what it does, but that tends to get subjective.

Then you can not say that there couldn't be too much quality, because it simply doesn't exist.

And there are enough examples of companies who did deliver quality and lost from companies who didn't:
- MS Windows 3.11 against OS 2 from IBM
- Allied Tanks against German Tanks IN WO II

Walter,