I would try updating his video driver, or getting him to try the lowest resolution setting on his machine (16 color 640X480). If that works, you might need to try another card (it would be a minimal expense).
Has he tried it on another computer in his office?
Wayne
Wayne Myers, MCSD
Senior Consultant
Forte' Incorporated
"The only things you can take to heaven are those which you give away" Author Unknown
