>>Unless you really know NetWare a whole lot better than I do, I would avoid it like the plague - I'm semi-competent, having been a CNE years ago,
>>but contract out our in-hosue support for Novell.
>
>small company like this one doesn't want to do that if they can avoid it. I have called in a local company on occasion. Fortunately with Novell, generally (with the possible exception of this problem) once you've got it running, it tends to keep running...
>

That's fine. I know enough about doing support to realize that I can't afford the cost of keeping a fully-qualified CNE on staff for my small shop (Weatherhill) so it's a whole lot cheaper to pay people who know what they're doing when the need arises. You may find that stiumbling about with a production problem for months on end and avoiding paying the cost of bringing in a knowledgable and competent engineer is cost and time-effective. I know that we lose money when our production environment doesn't work right, and the cost far exceeds what getting things fixed will cost.