> Have you tried running it from the local machine? You can actually upgrade a lot easier if you do it that way (you don't have to get everyone out of the software).

Yeah... I understand what you mean. Unfortunately, the problem seems to go beyond just flakiness with the App. We also have sporadic problems that cause "near hangs" with an eventual message popping up that says "Error reading file". I've experimented running the app locally (on the client machine) and this problem still happens, as if there is some data corruption happening over the network.