>
>I need a low cost, minimal maintenance solution. The technique
>presently being used for remote access is 28.8 modems using

>Sounds like 3 is the way to go but consider this. The client
>does not have anything more than a standard AOL account to send
>and recieve e-mail. Do you need a static IP address for this all
>to work? Can the users just dial in and connect to an intranet
>type site?
>
>Lot of options and I am looking for the pros and cons of the
>various approaches. Perhaps there are other ways to tackle this
>project.
>
>Has anyone else ever done something like this? I would love
>to hear your opinions...

I'd go with the web-based approach since it scales much better (and you have to do the rewrite anyways). I'd suggest the Citrix approach only if you had an existing app that needed to go multiple site. Take a look at West Wind if you decide to go the web-based route.

You can either connect your server to the internet or, what may work better for this client depending on the situation, use your NT server plus a bunch of modems to support the remote users. Setting up RAS under NT isn't all that bad. Depending on how often people are connected you may not even need a phone line/modem for each customer. Install a PC-Anywhere type program on the server for remote maintenance and you'll be good to go.