Well said Jim. Users are always saying that they must be stupid because they aren't able to fix their computer problems themselves or need some help on setting things up. I tell them what you said below... It's just that I've worked on and blew up alot of computers/software and have *experience* and a certain *wisdom* from all of that. I'm certainly no smarter. Just different experiences. Now, give me any kind of messed-up automobile and I'll just show you the meaning of the word 'stupid'. Can't figure those things out. hehe

Regards,

- A Hilton


>Andrew,
>
>I agree with you. I think the key word here is Wisdom, that quality that cannot be taught. Wisdom is expensive to get, it takes time and mistakes (which take more time). Time is the one unrecoverable asset that we have, you can never get it back once it has been spent.
>
>When teaching a class or giving a presentation I often tell the people, "The reason I am up here and you are sitting there is not because I am better than you or smarter than you. It is because I screwed up before you did and more often than you have and I learned from my mistakes."
>
>When Hentzenwerke asked Steve Sawyer and I to write the Essentials book Whil asked us to include wisdom in the book. Steve and I were confused, we thought "Who are we to try and offer wisdom?" Then we realized that wisdom is not knowledge, it is not intelligence, it is the insights that experience gives us. Many folks may equate intuition as guessing, well to a certain extent it is, however, with wisdom it becomes informed guessing.