>The company that I work for is currently looking to move out of their home-grow foxpro for dos application (this is a very good thing because it sucks and makes my life miserable) and into a commercial contact management solution.
>
>Does anyone have any experience with Goldmine,ACT!, or Telemagic. I know Telemagic is written in VFP but is it better than the other two? Has anyone tried to customize any of these?
>
>I realize that each organization is different and has different needs but if you could just comment on your experiences that would be helpful.
>
>Thanks

I have worked for 2 companies in the past 3 years that have used Goldmine. Neither company could get acceptable technical support even with creedit card in hand. The last company used goldmine in several offices. They had problems first in setting up Goldmine's replication (several hours on the phone with technical support) and then one user kept going and applying every single patch and upgrade before anyone else. Several times the data structure changed which prevented anyone else from replicating.