Make sure the user has service pack 3 for VFP6 on her machine. Try adding another printer definition to her windows setup that used a Microsoft laser printer driver. Only your application needs to print to that particular printer definition. She can use the fancy driver for all of her other apps.

>One of the employees who uses my app just replaced her old laserjet printer with an HP2100, which supports a native mode PCL driver and a backward compatible "5e" PCL driver.
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>Now,with either driver, my app, which is otherwise unchanged, breaks as follows:
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>(1)Run a report - report prints correctly
>(2)Bring up order entry form - when DE of form attempts Openfiles() system locks up with the famous hourglass appearing and is totally unresponsive even to 3 finger salute and must be restarted with the reset button.
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>Tried both drivers with same results. Problem does not happen if print on another printer in net. Problem only occurs for this user.
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>Another clue is that when the system restarts, the printer coughs up a page with a few hearts printed at the top...kinda like an orphaned printer spool file is being purged. (This only happens when restart occurs after the main problem has occured)
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>Other apps, like Word, print just fine on her new printer.
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>I'm pursuing the hypothesis that something about the new printer driver is combining with VFP to overrun her 32 MB of memory in such a way that crashes rather than an orderly shut down or a 'you need more memory' diagnostic.
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>Any body else have a similar experience for which you discovered a cure?