Garrett..

Granted, the phrase "UT-Deadbeats" is pretty strong. Even I did not go there. As you may know, I am pretty much in the camp of free service accross the board.

That said, may I asked why you got so personal in your response to Jeff, as opposed to arguing for why there should free access should remain. That is half the problem up here. To much feeling of personal attacks, and not enough facts and sticking to the point.

BTW, do you actually work for MS now, or are you still a contractor???? If you do now work for the borg, are you still in the technical support area????