Hi,

I use Reachout (www.stac.com) to connect to my client's Fox for DOS database. Don't know too much about Stac, but it works well for me.

> Are you using something different for remote support?
> If so, is it meeting your needs?
> Can you send remote reports to your local printer?
Never tried it, but it should be able to.
> Does it support remote DOS windows and Ctrl+ and Alt+ keystrokes?
Yes to both.
> Will the mouse work in DOS windows as well as WinNT or Win98?
Yes

The only problem I.ve had with it is that you have to set your monitor settings to the same as the remote machine's. Maybe this has been fixed since I have an older version.

Anyways, they have a faq that answers most of your questions
at http://www.stac.com/reachout/faq_roe8.html.

Jeff.