>I am very cynical about this because of my experiences here. I did a really nice HTML help file and integrated with 2 of my apps. The help was complete with screen shots and illustrations. One of 2 things usually happened. The user ignored the help, or when they did open the help, they tried to click on the illustrations [screen shots] then called me to say my app was not responding so they rebooted their computer.

LOL


>What I found that worked the best was printed docs so they could look through that while they were in the app. Of course, this totally hacks me off because I hate wasting paper and am a real proponent of putting all info electronic if possible.

I call this approach recycling at the base.


>
>Creating docs in ScreenCam or PP might be better since this help source would be separate from your app.




Thanks Mark!