Hi John,

1. Community / high level of technical know-how
2. Speed of answers from these technical folks (unlike Wiki)(you may wish to classify this as Threaded Interface)
3. Search capability
4. Classifieds / Files / KB (to me, they *all* fall under "knowledge base")
5. Private messages

>If you had to pick 5 features of the UT and rank them according to their relative importance, why would they be?
>
>Thanks...