Aiko,
I cannot really tell you what you want to hear, but I can tell you my experience.
I began using Help Workshop intensively about six months ago. I discovered that it was prone to crashing when it encountered a lot of errors. Since I was new to HTML, I produced a lot of errors and the darn thing nearly drove me nuts.
Eventually I simply learned to work around whatever bothered me. With issues such as your ".cnt" file problem, I found myself simply finding another way to do anything that caused problems like that.
Alas, wish I could say something more helpful, but that's my experience...
>Hello,
>
>I am struggling withMicrosoft Help workshop.
>I almost got it. But every time I try to edit .cnt
>file using note pad, either it corupt the file or do something
>and I have to redo the thisng all over.
>
>does anyone has experience to use help workshop and be able to give me
>a good tip how safely I can edit .cnt file and .rtf file.
>
>Driving me crazy.
>
>Please do not tell me to buy their party help authoring. I already did
>and I am doing extra beyond the help authoring system can give.
>
>TIA
>
>Aiko
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