>>To put it mildly, HP drivers rot! Use a printer driver that came with Windows.
>
>I've found another trick that works well most of the time, especially if you're not sure what driver to use: use an HP driver of the previous printer version, if one exists :) Usually the newest ones are definitely buggy, but the previous printer-driver versions have been patched up pretty well by that point.

Thanks, Bruce, for the info. We've not used HP printers for a number of years now, (we use OKIDATA) so that's not something we had tried. We don't use HP equipment anymore for other reasons. Main reason, repair policy/pricing! We had an HP Fax that stripped a gear. Only needed one part, not available separately, they wanted to replace a very large (and expensive!) internal assembly, for $75 more than it would cost to have purchased an entire new unit! That wasn't the only incident similar to that, so we just use OKIDATA now. Never had those kinds of problems with them!

Always useful to have something to tell our customers to try, though.