>>The word is that we're paid a bonus of 5% of a BUTM membership per answer...
>
>Funny, that is exactly what a customer of mine [our private business] wanted to pay me for a requested enhancement. When I explained I did not work for free, they said, 'Yeah, but don't you think it would improve the program?' They still do not have their enhancement.

You think this is unusual? They didn't expect to be paid for coming up with this great new feature?