>Yup, she said its a standalone.

Still doesn't rule out ftp to a terminal - stick a PC in place with appropriate terminal emulator program and suck data down the wire. Plus if it's Linux, there's a wide range of software available to handle the task. I can suggest several RedHat certified support shops, but they won't work for free. This is not a tough problem. By now, if she went to the local Barnes and Noble and bought a decent Linux book, it'd be over and done...