>>>Yup, she said its a standalone.
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>>Still doesn't rule out ftp to a terminal - stick a PC in place with appropriate terminal emulator program and suck data down the wire. Plus if it's Linux, there's a wide range of software available to handle the task. I can suggest several RedHat certified support shops, but they won't work for free. This is not a tough problem. By now, if she went to the local Barnes and Noble and bought a decent Linux book, it'd be over and done...
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>If I can't figure out how to copy a file to a floppy, do you honestly think I could figure out how to connect a PC to a unix box? :)
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Yep - If you have a serial port, the odds are HyperLink, which comes with Win9x, would do just fine. My preference for things like this is a program called Telix. Type the program file to the screen and do a screen capture. My sister's late demented pet poodle Muffy could probably do this unless a cat waswandering nearby...