>>Any professional typist will tell you even with the poor product it was easier and faster to do things in WordPerfect. But secretaries started to move to MS WOrd because
>>- their bosses and other non-typist started to give them Word docuements
>>- it came loaded on their computers
>>- the IS dept started to drop support for WordPerfect. Hell it was easier to support Office than to support 3 different companies software
>
>Well, not entirely, Evan. Even back as far as Win 2.03 (can you believe that?) one of the benefits of the Windows interface (such as it was at the time) was that all applications more or less had a standard interface. This reduced training costs and indirectly made people more productive sooner. And yes, Word and Excel existed back then (this has to be very late 80s/very early 90s).

I will partially disagree (or is that partially agree). This is true for "the rest of us" but for professional secretaries they didn't care about the common interface, they had years of experience and formal training in products like WordPerfect. Using the mouse and menus slowed them down. For them, hotkeys were nirvana.