>>>Nadya,
>>>
>>>>I used UT today at work and all was fine. But now at home it opens each message in another window, which is very inconvenient for me and very annoying! How can I get the previous 'normal' behavior?
>>>
>>>It's working fine here. Are you using IE? Maybe the SHIFT key is STUCK?
>>
>>Been there - done that - bought new keyboard for $9.95 at Staples. The stick on mine was goo between the right shift and enter key.
>
>But the logic falls apart in that her message was NOT in all caps. Unless all the messages went to new windows until she replied, and now it's OK.
>
>My favorite trick to impress computer clients having keyboard problems is to remove the keyboard, turn it upside down on the desk, and pound on it for awhile. They stand there in amazement every time. Usually we find a paper clip or a few staples.

On mine when it gooed up, Enter = Shift+Enter.