Hi Mark:
I got your message. I updated the sql statement but I got the same result. Any other options I can try? Thank you.

select f_name,l_name, ext, DEPT, ;
sum(iif(cdow(start)== "Monday",LENGTH,0)) AS MON,;
sum(iif(cdow(start+1)== "Tuesday",LENGTH,0)) AS TUES, ;
sum(iif(cdow(start+2)== "Wednesday",LENGTH,0)) AS WED,;
sum(iif(cdow(start+3)== "Thursday",LENGTH,0)) AS THU, ;
sum(iif(cdow(start+4)== "Friday",LENGTH,0)) AS FRI ;
FROM STAFF, CALL_DET ;
WHERE EXT == CALL_STN AND ;
upper(alltrim(ACTION)) == "INCOMING CALL" and ;
between(calldate,{01/10/2000},{01/14/2000}) ;
GROUP BY EXT,dept into cursor temp

sherry