I tried to do sales while in college. The first lesson is to listen to your customer. I think they have a requirement in places like CompUSA, Best Buy, that you not attend any sales training to work there.
PF
>Well, you could get your name in the obits and gory pics on the 6PM news by being the CompUSA SalesCritter who tries to keep pushing "extended service warranties" on the generic eMachine toaster and NIC I wander in to buy, after telling him, "I want this model here, no monitor, no printer, this NIC, an additional 64MB SDRAM stick, and no sales bs about warranty options or extended service. I wanna buy it, I'll put it together, and if it breaks after a year, I'll scavenge it for spares and buy another..." on a morning where I've clearly not had enough coffee.
(On an infant's shirt): Already smarter than Bush