Ed,

>>Hey, BTW, how many hours do you charge a client to plug their server into the electrical outlet because "it won't start this morning"?
>
>How many times have they needed to ask? I give preferential rates to long-term clients...

It's happened to me only once. I'll have to admit that I was tempted to lock myself in the room for a few hours, take a nap, then bill'em for a half day, but I quickly came to my senses when I realized that the door didn't have a lock. :-)