Hi Kevin

What's the matter? Too hot to sleep <g>? I spent some time in Pheonix. People used to tell me "its a dry heat". To which I replied, "yes, but who wants to live in a convection oven" <g>?

I had interest in IVR many years ago. In any case, you might try searching the web for Interactive Voice Response systems. Sites such as this are using the technology http://www.issi-ivr.com/ and they might be able to point you in the right direction.

HTH