>>Jess,
>>
>>Microsoft does not give support in the news groups, it is peer to peer just like here. If you want tech support directly from Microsoft you call them and pay somewhere like $95 US per incident.
>
>Actually, Jim, there have been several Microsofties hanging out in the newsgroups. That's been true ever since the MVP flap several months ago.

And, as I mentioned to Jess, the directaccess program for resellers and consultants has free microsoft-staffed newsgroups.