>rking for us. My wife will be redesigning it this week.. She didn't like the Mrs. Feather..Said it made her feel too old..
>>>
>>>>So, where is my free copy of your Java script book? (s)
>>>I'm still waiting for mine...:( From what I understand, the publisher will sign off on the
>
>Steve Medvid,
>
>Missed your reply on that last one..Mind repeating it again? <g>

Hey, what happened to my reply?
Anyhow, I just wanted to give U my observations in relation to setting up support options for your clients. The statement about 90 days free support sounds right. That's what I try to go for. Some clients want 1 year, but I make them pay for that!

I have a variety of support options for a variety of clients. Each option has benefits and pit-falls. These options can also have a wide range of costs/prices. I've found it best to let the client tell U what support option they want. What best meets their needs? I personally prefer number 4.

1.) Remote support via Close-Up or PC Anywhere
2.) Setup a Wildcat BBS for users to upload requested changes or download software pat