>I recently switched to VUE after using Sylvan for years. The main reason for switching was that Sylvan lost my VFP beta scores. So far VUE has been pleasant.
>
>- online access allows me to choose my own password (Sylvan doesn't)
>- the was a quality assurance survey done after registering my first exam with VUE
>- the telephone operators are professional and polite
>- the exam room had 19' monitors with comfortable chairs
>- there was a follow-up email thanking me for taking a test and asking for feedback on the exam environment
>
>Have I just been lucky or is this typical?

Sylvan has an online registration where you set the password too. At www.sylvanprometric.com