Information générale
Catégorie:
Gestionnaire de projet
Titre:
Trouble switching printers
Dear Universal Threaders,
One of our customers is having trouble printing their reports. The reports are ordinary, yet complicated, Foxpro reports.
They use one printer and a fax. The fax is driven by "zetafax".
As long as they use the default windiows printer (that is, the printing device which , in Windows, is indicated to be the default printer) they have no problem. But when they switch printers in the printing screen which appears just before the data is being sent to the printer, the error message "Error loading printer driver" appears and (you guessed..) no print is being made. As I said, this only happens when they use any printer but the window default printer. When they switch the default printer in windows, everything is fine, so the printer drivers ARE available.
Can this "zetafax" driver be the cause of this problem or is there another terrible fault in our software?
With kinds regards,
Geert van Snik
Zorgned Automatisering
Wageningen, the Netherlands.
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