Hoi Geert,

>Dear Universal Threaders,
>
> One of our customers is having trouble printing their reports. The reports are ordinary, yet complicated, Foxpro reports.
> Their system uses one printer and a fax. The fax is driven by a program called zetafax.
> As long as they use the default windiows printer (that is, the printing device which, in Windows, is assigned as the default printer)
> they have no problem. But when they switch printers in the printing screen which appears just before the data is being sent to the
> printer, the error message 'Error loading printer driver' appears and (you guessed..) no print is being made. As I said, this only
> happens when they use any printer but the window default printer. When they switch the default printer in windows, everything is fine,
> so the printer drivers ARE available.
> Can this 'zetafax' driver be the cause of this problem or is there another terrible fault in our software?

Seems like a strange story. Some points to look after though,
- Ensure yourselft that the printerinformation is stipped from the reports (Blank the EXPR, TAG and TAG field of the first record of the report)
- How do you select another printer than the default ? Just by setting SET PRINTER TO NAME ? or REPORT FORM ... TO PRINTER PROMPT ?
- Do SET PRINTER TO NAME and REPORT FORM TO PRINTER PROMPT result in the same problem ?
- Can you print to the non-default printer via other applications (like word) ?

Good luck,

Walter,


>
> Geert van Snik
> Zorgned Automatisering
> Wageningen, the Netherlands.