FYI, your code works fine with Outlook 97 (except for had to use oitem.body=fff). Maybe a bug in the Outlook 2000 application object?

>>I just tried using:
>>
>>fff="One"+Chr(13)+Chr(13)+Chr(10)+"Two"+Chr(13)+Chr(10)
>>o=createobject("outlook.application")
>>oitem=o.createitem(0)
>>oitem.recipients.add("email")
>>oitem.subject="CSI Consumer Report"
>>oitem.htmlbody=fff
>>oitem.send
>>oitem=null
>>o=null
>>
>>The email output is "One Two"...