>That's fine for people who actually know how to cut and paste but not for
>users who expect all the info to magically appear. (But that's exactly what we
>are being forced to do.)

When I said "Insert the information directly into the document", I was thinking of something along these lines.

  oWord = CREATEOBJECT('Word.Application')
   WITH oWord
      .Documents.Add()
      .Visible = .T.
      .Selection.InsertAfter("Mark, why does that crate have air holes?")
      .PrintOut()
      DO WHILE .BackgroundPrintingStatus > 0
         DOEVENTS()
      ENDDO
      .Application.Quit(0) && Quit, don't save and don't prompt
   ENDwith