>>>>Does anyone know if the Word Search Agent is case sensitive?
>>>
>>>Yep, it is.
>>
>>Michel told me that he was doing an Upper() on both sides of the equation so it isn't supposed to be. There is a limitation on where the string can be. It must be in the body; it can't only be in the title.
>
>He told me the same thing. It wasn't getting picked up because I had wrapped the word in the message in quotes and a word is defined as having a space on either side. So 'autocad' and autocad are 2 different words.

That's what determines it?? I think standard punctuation and character delimiters should also be used to separate words. If not then you get misses like you experienced and misses like I have experienced with words coming as the last in a sentence.