Liam,

*rof'l*

Been there, done that....

Worked for University of California, Davis California from 1989-91 at the University Extension. Took care of around 125 'inside clients'.

One day I notice that the network is suddenly acting up. Almost immediately get a phone call from a gal downstairs about it. Intermittent, wierd garbage on her computer. Went immediately to the other side of floor 2 (my floor) straight to "Calamity Jane" (On a well-founded hunch - again, been there, done that <g>) and asked her what she had just done to her computer.

"Oh," she said, "I just moved it from here (pointing) to there (pointing to the other side of the cubicle).

"Any trouble?", I asked.

"Yeah, this wire came out of the back of the computer but I just stuck it back in again and everything's judt fine now."

"Uh huh.. Let's take a look."

Whereupon I discovered that she'd physically ripped the coaxial cable out of the BNC connector when she yanked her computer off the desk.

Naturally "just sticking [sic] it back in again" didn't quite cut it as it was what created the signal short of the network, creating the trouble downstairs.

<g>

I always knew where to go look first when trouble happened, hence the name, "Calamity Jane."

<g>

Best,

DD

>You know you've had a bad WEEK when ...
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>Monday : Client complained about his keyboard not working and that he couldn't log in to his network. Investigation revealed that the user had set his background and foreground colours to white and couldn't see any keyboard entry.
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>Wednesday : Same client complained that they had intermittent network service. Some clever person had cable-tied the network cable to the power cable.
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>Today : Same client with complete network failure. The user at the end of the network cable decided that the T-Piece and terminator were surplus to requirements, removed them, and plugged the network cable directly into the NIC.
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>I think I need some new clients!
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>>I'm having, well, one of "those days" and since it's Friday...
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>>You know it's a bad day when the person whose job it is to RTFM asks you a question that tells you they haven't RFTM.