The help desk institute has a help desk humor section, some very funny stuff there, and sadly, a lot of it true

>>>ROFLMAO! How did you get our Tech Support's diary?
>>
>>There's a whole bunch more of those out there. Do an internet search on Bastard Operator from Hell or BOH and you should find quite a few entries. Most are absolutely hilarious!
>
>Here's just one site that has most of them: http://members.iinet.net.au/~bofh/