I've run into a problem installing Office that has me stumped.
1. We have a new computer that came with Win 98 and a Word 2000 CD.
2. Partway into the Word 2000 installation, the CD could not be read and the installation failed.
3. Word 2000 was removed using Add/Remove Programs. It says it is gone.
4. Word 97 and Excel 97 were installed from our Office 97 Business Pack CD. It reports succesful installation.
5. Excel runs fine, but when we try to run Word, it displays an error message telling us Word must be completely installed to run.
We have:
- uninstalled and reinstalled Office 97.
- Checked the Windows 98 system files for leftovers from setup routines
- Searched for and removed references to Word and winword from the registry.
Any suggestions will be appreciated!
David.