>Hi All:
>
>I have a situation with a remote user that I can't resolve. I'm hoping better minds than mine can point in the right direction.
>
>The application is FPW2.6 and has been running fine for several years.
>
>Last night, the office was re-cabled from Type 9 to Type 10 (I have no idea what that means).
>
>This morning one user brought up the system and started a re-index process. This takes about an hour and ran through to completion properly. After it completed, the other users were allowed to log on.
>
>Things apparantly ran smoothly for a bit. One of the operators then tried to re-connect a tape backup unit which had been disconnected and then reconnected to the wrong port.
>
>When she did this, several users froze and the system was rebooted.
>
>Since that time, the users can log into the application. However, as soon as they try to open one of the policies (it's a crop insurance program), the program hangs completely. Looking at the task manager they find that
>
>1. The application is no longer responding
>
>2. Foxw2600.ESL is consuming 99% of the resources.
>
>Last night's backup was not successful. I had them restore everything but the data directories from the Friday backup. Still no luck.
>
>I'm supporting them via PC Anywhere on a 26K line. At the moment, I'm sending over ALL the exes, prgs, sprs, etc. so that I can SET STEP ON and see where in the code the program is hanging.
>
>The workstations are NT. The file servers are Novel and (I think) OS2.
>
>Can anybody provide some guidance as to what might have happened and what I can do to fix the problem?
>
>Thanks a bunch..............Rich

As a first cut, in case the indices got corrupted beyond what a REINDEX process can repair, manually delete all the tags, then manually rebuild them.

Was the tape unit attached to a server, or a workstation?