Craig,

You're right on about AT&T's outages. I've had better luck with their customer service, but more often than I'd like. You gotta think that those customer service costs will at some point get them to fix the outages! They were much better when they were MediaOne (AT&T bought out MediaOne which had been my service provider).

I've heard some nightmares about DSL, though. I think it depends on your location. I know NYC has notoriously awful service, while Boston has excellent service - same company, too! (Bell Atlantic) Go figure.


>>I just installed a cable modem at my house. The connection speeds are truly mind-boggling. I have never participated in the Friday discussion groups because my connection was so awful, it wasn't worth it. I see a whole ne venue of opportunity presenting itself here..
>
>Welcome to the 21st century! *g* I've had a cable modem for that past year and half and have mixed feelings about it. While I like the speed, AT&T's customer non-service, as well as continual service outages make me wish DSL was available in my area.