>- neither of you are against the idea, or you think it's a good idea

Correct.

>- there is no technical reason it couldn't be done, merely perceived bureaucracy

Maybe there's no technical reason, but I can think of some legal reasons why they might have done this (related to how KBs are "support", and if we're axing support on a product...). But technically, yes, server space is cheap.

>Is there anyone else we could bounce this off of, like Robert Green - or do we need to go even higher?

Robert Green would have little to do with it. Remember that this isn't a VFP product issue, but a support division issue. It's not a matter of going higher, it's a matter of moving laterally to the correct person in the correct division. Garrett might be able to point you in the right direction, but that's up to him. I'll try to research this and see what I come up with.