>How about an area on the UT that is accessible, that defines a change was made? A list defining what was changed (a change list) with dates would be helpful. Perhaps there is one but I have not found it. We get those one time pop up survey forms on the UT. Why not a one-time pop up window that alerts you about changes?

All new changes are reflected among the news which hit the main page. They are also archived in Reports - Enhancements.

As for any other concerns, we're heading towards that direction more and more. The current budget doesn't allow full architecture as we would like it to be. I think we're going pretty well with it so far. We try to do best with the tools we have. Basically, whatever was there is still available and was always functioning during the implementation. We try to do the implementation as smooth as we can. It's not always easy because there is so much customization that everyone wants to have UT run in its own way. And, the more customization you add, the more problem you have as what someone see is not what someone might see. So, before adding more option in account setup, we have to think about which one it better standard and which is better in account setup.