Hi Andrew,

I'll need to get in contact with them. You wouldn't happen to know their URL would you ? Thanks !!! <s>

Regards,
Gavin...

>Hi Gavin,
>
>Isn't there a company called Communique Direct that does something like this? <g>
>
>Cheers,
>
>Andrew
>
>>Hi All,
>>
>> I'm looking for a Mid Range CRM Package for our Clients. Our Clients needs vary and so we need the CRM Package to be highly customisable. Prefer if it's written in a widely used development tool so that finding skilled people to customise it is not a problem. The Package needs to be able to be Company or Contact Centric, have advanced Reporting Tools, Advanced Data Import Routines and Advanced Deduping Capabilities, be Web & LAN based and have CTI capabilities ( Surely these features are not too much to ask for ? <s> ).
>>
>>Comments from anyone with experience in this field will be much appreciated.
>>
>>Thanks,
>>Gavin...