Hi all,

I'm posting here 'cause don't know where else to go...

I went to visit a client yesterday and somehow the registry of one of the users' machines was completely blown (windows was in the same state it is when just installed)... 640x480, no network drivers whatsoever, no registry entries for any of the software in the computer (all office apps work except Access that complains about no license in machine), in a nutshell, nothing.

Questions:

1. How could this happen? (User of course insists she did nothing. I'm suspecting she tried to install a new screensaver.)

2. Is there any tool that will allow me to take a snapshot of the WHOLE system after I set it up again in order to reset system to a working configuration in case this happens again? I remember a HW solution that did this, but is there anything that's SW based (preferably free)?

Thanks!

Alex