If you are in the UK (and probably any of the other 67 countries listed), you need to select US from the worldwide support combo on the left of the screen.



>>>"Be a part of Microsoft’s web design team! Microsoft Product Support Services invites you to help develop the next generation of one of the industry’s leading support websites. Over 200 million of our customers around the globe visit the site every year, which is why we value your feedback and want to make you a part of the design team.
>>>Answer a few short questions and you could be selected to participate as a team member. Team members will be notified via email. "
>>>
>>>http://support.microsoft.com/survey/real_survey.asp
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>>My first suggestion is that the page exist. I get a 404.
>
>Peeve: redirects. Go to http://support.microsoft.com/directory/default.asp and follow the link from there. You'll see the first URL in the address bar.