I've been able to decipher most of what I need to know from reviewing the sample code they provide - so having to call their support line has not been an issue. If it ever is, and I have any problems, I can just walk down the street and give them a good clubbing :-)
Their office is about a 5-10 minute walk from mine.
>I can't speak for the grid class, but I use their control toolbox and it's great. The documentation is a little spotty, but tech support gets back to you very fast.
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>Michelle
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Al Williams
Anola MB, CANADA