>>>Please pardon my denseness here, but I don't think I understand what this is getting at.
>>>
>>>Are you saying that if *I* was answering I could select "Force this message...
>>>" and then someone at UT would decide if that was actually right (or not)????
>>>
>>>I'll look at the bottom of this when it's posted (nothing seen about forcing while Iwrite this) and see what's there then.
>>>
>>>My prior ASSUMPTION on this was that the originator (only) saw this option and could click it.
>>
>>You may get all the details in "Forcing a message to be marked as a solution" from the Points document.
>
>Thanks, I'll do that.
>But it also serves to show how this option may not be that evident to many people.
We have full documentation on that page. And, the option is also widely used. Of course, everthing new requires a small learning curve. Basically, forcing a message to be marked goes into approval in order to make the requirements are met, as described in the document. I don't really know what more we could add to it to make it more clear.